Privacy policy

Your privacy and personal data are very important to us. Below we present the detailed information about the processing of personal data. If you have any questions, please do not hesitate to contact us.

1) Responsibility for personal data:
HENDI GmbH, Ehring 15, 5112 Lamprechtshausen, Austria, UID No. ATU47942507, Company Register No. FN188032v is responsible for your personal data (hereinafter: responsible party).

2) Data Protection Officer (DPO):
At HENDI GmbH we have appointed a data protection officer (DPO). The Data Protection Officer is responsible for the continuous monitoring of data processing and for answering all questions regarding personal data sent to office.see@hendi.eu.

3) Legal basis for the processing of personal data:
The processing of personal data arises from the distance contract, a contract for the provision of electronic services (in accordance with the GTC). We process the data on the basis of consent and legitimate interest, as well as in connection with the activity carried out by HENDI GmbH.

4) Purpose of processing:
Purpose of the processing of personal data:

• Processing of orders
• Checking and exercising the rights to warranty, guarantee and withdrawal from the contract
• Contacting and sending business information
• Sending newsletters

5) The data we process:
We only process data that is necessary for the above purposes, ie:

• First name and surname, delivery address
• e-mail address, telephone number
• Company details, tax identification number
• Data of the client's employees who conclude the contract on his behalf

6) Sender and recipient of personal data:
HENDI GmbH is a member of the HENDI group of companies. The companies in the group share the data of customers, contractors and employees in accordance with all applicable security regulations. We only share data with contractors and subcontractors who comply with all technical and organisational measures. You can ask at any time to whom we share or entrust your data. You have the right to prohibit the disclosure of your personal data.

7) Rights:
You have the following rights:

• Right of access to personal data
• Right to have your data deleted from the system
• Right to data portability
• Right to restriction of processing
• Right to object
• Right to rectification
• Right to complain to a supervisory authority

8) Retention period:

• Personal data collected in connection with the acceptance of the order and the execution of the contract will be kept for 5 years until the expiry of the limitation period for possible meritorious claims.
• Marketing data will be retained for up to 5 years.

9) Contact:
If you have any questions, wish to give your feedback or exercise your rights, write to: office.see@hendi.eu.